Operations Assistant
bACKPosition: Operations Assistant
Location: Lubumbashi, DRC
Publication Date: May 05, 2026
Closing Date: May 09, 2026
Job Description
We are seeking a highly organized and proactive Operations Assistant to support the overall activities of the Operations Department. This role is essential in ensuring the smooth coordination of daily operations, effective communication between teams, and proper administrative follow-up of operational processes.
Requirements
- Good understanding of logistics and transport operations
- Ability to manage multiple tasks simultaneously
- Strong proficiency in IT tools
- Knowledge of English is an asset
Responsibilities
- Assist the entire Operations team in coordinating daily activities.
- Monitor operational processes (transport, logistics, maintenance) and ensure deadlines are met.
- Provide administrative support to the various divisions within the Operations Department..
- Support the monitoring of cross-border operations and manage related documentation.
- Prepare operational reports, dashboards, and meeting minutes.
- Follow up on action plans and contribute to resolving operational issues.
- Facilitate communication between Operations, Maintenance, Finance, and Sales teams.
- Ensure accurate tracking and management of shipping documents, vehicle documents, and driver-related paperwork.
- Contribute to the continuous improvement of operational procedures and processes.
Skills
- Excellent organizational skills and ability to manage priorities effectively
- Strong analytical skills and ability to monitor performance indicators
- Excellent communication and coordination abilities
- Proficiency in Microsoft Office tools (Excel, Word, PowerPoint)
- Ability to work under pressure in a fast-paced environment
- High level of accuracy, attention to detail, and initiative
- Strong ability to work effectively within a team
Experiences
- Bachelor’s degree (minimum Bac+3) in Supply Chain Management, Business Administration, or a related field
- at least 2 years of professional experience in administration, transport, logistics, or freight forwarding sector
Applications for this position are now closed.